Read what people are saying
about Precision Garage Door
Precision Garage Door of Tyler, TXhas received 33 reviews, averaging 4.76 Stars:
Bullard, TX
Tyler, TX
Thank you precision garage door. Specially to this young technician Trevor very professional overall. And congratulations to him and his wife for your first born.
- Efren Santiago
Trinidad, TX
Expectations-very satisfied with work done Problem-solved Company Tech- (Malaki) very courteous, professional and helpful Quick respone- Yes Waived service fee- Good $85.00 Senior Discount- Yes, $30.70 Pricing-Not reasonible.Annual Door Maintainance, $199.00 Labor, $100.00 per hour with a 2 hour minimum $200.00 (job took less than 1 hour) Materials- nylon pds Rollers (10) @ $30.00 ea = $300.00 No Military Discount Technician Service Call-$85.00 (waived-but added)
- John Crnkovich
Longview, TX
Our garage was off the track & about to fall on our truck. We had to put a ladder under it to hold it up. We called late on Saturday & they said they would be out Sunday between 2 & 4pm. Malaki arrived about noon, he called first to see if okay to come early. The door needed a lot of repairs so we decided to purchase a new one. We did not think he would be able to get the door to ever close again but he did. I know he could have completely fixed the door but we decided to order a new door. He did not pressure us, or even suggest a new door. The door is safe until the new one arrives and after watching him perform miracles on the repair I feel it will be perfect when he leaves. I’ll complete another review after the new door is installed.
- Beth Mckinney
Tyler, TX
Quick response and repair in one trip.
- Teresa White
Tyler, TX
I made a call and within 1 hour or so I had a call from Trevor saying he was 10 min away . Trevor was very professional and knew his job very well . He quoted me a price for new rollers and the diagnostic on the door which was completely fair in my opinion. Although I asked him for an estimate on replacing the whole door with a new one with all new hardware, tracks , springs , rollers Ect…. The estimate was overwhelmingly fair and he repaired it to move up and down manually till the new door was in and ready to be installed . I so appreciated his kindness , professionalism, and non pushy attitude he is one awesome individual with vast knowledge in his respective field I’m in the Car business and understand a true professional that has passion for his craft. I wanted you to know Trevor is an asset to your company , and represents very well . Thank you again N Cortinas Tyler Tx.
- Nicholas Cortinas
Tyler, TX
Communication from start to finish was outstanding. I highly recommend Precision Garage door, you will be satisfied.
- Kevin Schmidt
Longview, TX
Great customer service! They were able to send someone out to fix my cable issue the same day.
- Zora
Tyler, TX
Brey Rasco got our garage door back up and running in no time. He was timely and knowledgeable. We would not hesitate to use him for any garage door issues in the future.
- Matt
Tyler, TX
Precision delivered excellent customer service and expert repair. Every step of the process was exceptional from when I first contacted Precision online to request service through scheduling the service (same day!) and performing expert repair of our garage door. Brey Rosco was very professional and thorough and exceeded our expectations in every way.
- Bruce Wells
Longview, TX
I really appreciate the service Malaki provided. He walked me through a few different options: a simple repair, a full upgrade and restoration, and one in between. He showed up ready to work and my problem was solved that day. Again, I am very happy with the service that was provided.
- Christopher McDaniel
Product:
Tyler, TX
Prompt repair on a Sunday afternoon! Reasonable price. Technician was professional and personable. Definitely will use them again.
- Demmon Canner
Tyler, TX
On time. Thorough inspection, repair, and upgrade. Would call on Malaki again.
- Mr. Hunt
Product:
Was new to the area. After reviewing other reviews of Precision Door I gave a call. The text message I received actually made me smile, it was the photographer of the service tech, followed by a short biography of the same person. Possible one of the best customer service moves I’ve ever seen during my 68 years. Trevor represented the company very well. He explained everything he was going to do and advised the price before beginning. It wasn’t a difficult job, but based on today’s performance any future needs will be performed by Precision. Thank you M. Merriam
- Mark Merriam
Tyler, TX
I called and got an appointment from precision because the spring broke on my garage, Brey and Trevor were very professional and punctual to my needs. I recommend this company and the technician that did the job. Thanks, Martha Ray
- Martha Ray
Tyler, TX
Efficient and professional
- Donald Davidson
Product:
Tyler, TX
My garage door was damaged yesterday morning early, called Precision Garage Door Service and was pleasantly surprised that they would be able to send someone out the same day. In fact, Dennis the Precision repairman, was at my home within two hours of my call to them. Thinking the worse, I believed a portion of the garage door would need to be replaced and would cost quite a bit. To our surprise, Dennis was able to repair our garage door at an outstanding discounted rate. We are indebted to Precision Garage Door Service of Northeast Texas and they have found a loyal lifetime customer!
- Eric Mitre
The technician Seth Poteet was very personable and knowledgeable about the replacement equipment needed for the garage door repair. He started work immediately and was able to finish the repair very quickly. I am very pleased how quick this was taken care of from the time I called to the next day service . It was also comforting to get a text message with the technicians information ahead of time. Thank you for your help!
- Halli Davis
Tyler, TX
Dennis Harris the service tech sent to our house for repairs was very professional. He explained what he found causing the problem and gave us options on repairs. He completed the needed repairs and cleaned up as if he was never there.
- Carlton John
Product:
Flint, TX
Great service! The technician was very pleasant, professional and efficient.
- Angie Barajaz
Product:
Tyler, TX
On-line scheduling was simple and offered easy options to schedule appointments. Installation staff was very professional, on time, and explained the process along the way. I would recommend and use for future needs.
- Marissa Bermillo
Product:
Athens, TX
Your crew arrived on time. I told them what I needed. It was small job. They did it right away and were very nice about it. I have 5 garage doors (2 house, 2 guest house and 1 boat house) and use to use OGD but I had a bad experience when I tried to get OGD to install the new switch. I am very happy that your crew did right by me. You have a new customer! Michael Hoff
- Michael Hoff
Lindale, TX
Great Service and Quick Response! The Technician was able to make it out on the same day to repair my Garage door that was misaligned from a cable being broken.
- Lee Walston
Product:
Tyler, TX
Very respectable, responsive and reliable regarding standing on their word . Dylan ( service tech ) came out and was very friendly and hospitable. I honor a business that has employees with such great character. This company has my business . The response time alone speaks GREAT volumes .
- Shenika Tucker
Product:
Chandler, TX
Our Tech (Dylan Sturrock) was awesome. He was professional and very courteous; who quickly and efficiently fixed our problem garage door. Thank you very much!
- Maria S.
Terrell, TX
Garage door spring broke this morning - called Precision and got an immediate appointment. Repair tech Dennis arrived on time, gave me options, and made repairs quickly. This is the way to do business!
- Stephen Austin
Flint, TX
Dennis did an excellent job. Thank you.
- Robert Jackson
Product:
Tyler, TX
Dylan Sturrock was very professional and we felt like we had known him for years, and he explained what the problems were and fixed them in a timely matter Thanks ????????
- Craig Davis
Product:
Waxahachie, TX
This company was very fast in their response, honest and reliable. The personal was very professional and friendly. I will keep them in mind for future services needed. I will highly recommend them to anyone in need of garage services.
- Mrs. Sodie
Chandler, TX
Had a garage door emergency late on a Sunday night. Went online and made an appointment for first thing Monday morning. They arrived before 9am and got us repaired. Very courteous and professional. Thanks guys!
- Barry Clark
Product:
We ordered our new garage door in November 2024. It didn’t arrive for almost 2 months, then finally installed. Noticed after they left a panel didn’t match. So they had to come out and take pictures, then reorder a panel. Two more months, the panel arrives, but they didn’t tell me, I had to call to get an update! A week later, it gets installed only to find out, the wrong color! So have to order a whole new door, which will be ‘3 weeks’! Beyond frustrating as a new door ordered November 2024 will HOPEFULLY get installed right by June 2025! Come on now….do better!!!!!
- Cindy Davis